Challenge
COAR, recognized as a leading organization in research and reporting, needed to move from fragmented tools into a centralized operating model that could support stronger controls, faster reporting cycles, and future AI integration.
Approach
- Mapped cross-team processes and designed a centralized ERP operating model
- Implemented core modules for finance, HR, procurement, and project operations
- Standardized data structures and approval workflows for reporting consistency
- Built governance checkpoints for compliance, traceability, and quality assurance
- Defined an AI-readiness roadmap for predictive insights and automated reporting support
Results
- Unified operational data into a centralized system of record
- Improved reporting consistency and reduced manual reconciliation work
- Faster decision support through better process visibility across teams
- Stronger governance posture for high-stakes research and reporting activities
- Clear foundation established for phased AI adoption